Terms of service

This document is an electronic record in terms of the Information Technology Act, 2000, and rules thereunder as applicable, along with the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, which require publishing the rules, regulations, privacy policy, and Terms of Use for access or usage of the domain name www.hipapas.com (“Website”), including the related mobile site and mobile application (hereinafter referred to as the “Platform”).

The Platform is owned by NOVELTY ENTERPRISE, a company incorporated under the Companies Act, 1956, with its registered office at:
B-502, Sapphire Elegance, Rajkot 360007, India
(hereinafter referred to as the “Platform Owner,” “we,” “us,” or “our”).


1. Acceptance of Terms

Your use of the Platform, its services, and tools is governed by the following Terms & Conditions ("Terms of Use"), along with the applicable policies incorporated herein by reference.

By using the Platform, you agree to be bound by these Terms of Use. If you transact on the Platform, you are subject to the policies applicable to such transactions. These Terms relate to your use of our website, goods (as applicable), or services (as applicable) (collectively referred to as “Services”).

Any additional or conflicting terms proposed by you are expressly rejected and shall have no force or effect.

Note: These Terms of Use can be modified at any time without prior notice. It is your responsibility to review these Terms periodically for updates.

For the purpose of these Terms of Use, wherever the context requires, “you,” “your,” or “user” shall mean any natural or legal person who has agreed to become a user/buyer on the Platform.

IMPORTANT: ACCESSING, BROWSING, OR OTHERWISE USING THE PLATFORM INDICATES YOUR AGREEMENT TO ALL TERMS AND CONDITIONS. PLEASE READ CAREFULLY BEFORE PROCEEDING.


2. Use of the Platform & Services

  1. To access and use the Services, you agree to provide true, accurate, and complete information during and after registration. You shall be responsible for all activities conducted through your registered account.
  2. We and any third parties do not provide any warranty or guarantee regarding the accuracy, timeliness, performance, completeness, or suitability of the information and materials offered on this website or through the Services. Such information and materials may contain inaccuracies or errors, and we expressly exclude liability for such inaccuracies to the fullest extent permitted by law.
  3. Your use of our Services and the Platform is at your own risk and discretion. We shall not be liable for any consequences of your usage. You are responsible for assessing whether the Services meet your requirements.
  4. The contents of the Platform, including but not limited to design, layout, look, and graphics, are proprietary to us. You do not have any authority to claim intellectual property rights, title, or interest in such content.
  5. Unauthorized use of the Platform and/or Services may lead to legal action as per these Terms of Use and applicable laws.
  6. You agree to pay all applicable charges associated with availing of the Services.
  7. You shall not use the Platform or Services for any unlawful, illegal, or prohibited purpose under these Terms or applicable Indian/local laws.
  8. The Platform and Services may contain links to third-party websites. By accessing these links, you will be governed by their terms of use, privacy policy, and other policies. These links are provided for your convenience and additional information.
  9. By initiating a transaction on the Platform, you enter into a legally binding and enforceable contract with the Platform Owner for the Services.

3. Indemnification & Limitation of Liability

  1. You agree to indemnify and hold harmless the Platform Owner, its affiliates, group companies, and their respective officers, directors, agents, and employees from any claim, demand, or action (including reasonable attorney’s fees) made by any third party or penalty imposed due to or arising from:
    • Your breach of these Terms of Use, Privacy Policy, or other policies.
    • Your violation of any law, rule, or regulation.
    • Your infringement of intellectual property rights or other rights of a third party.

4. Force Majeure

  1. Notwithstanding anything contained in these Terms of Use, neither party shall be liable for any failure to perform an obligation if performance is prevented or delayed by a force majeure event, including but not limited to natural disasters, government regulations, labor strikes, or technical failures beyond reasonable control.

5. Governing Law & Jurisdiction

  1. These Terms and any dispute or claim related to them shall be governed by and construed in accordance with the laws of India.
  2. All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Rajkot, Gujarat.

6. Contact Information

  1. For any concerns, questions, or communications regarding these Terms, please contact us using the information provided on the Website.

By using our Platform, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.